Simon

Sales Coordinator Wellington

Tell us about your current role at Plumbing World – what is it that you do and what does your typical day look like? I look after some of our biggest accounts at our branch, which includes taking orders to be delivered to sites (often commercial sites), quoting, site visits (lunch shouts and planning) as well as representing Plumbing World at any functions for these companies. This role is all about time management, I also look after an online front of wall account that is nationwide so I have to coordinate with other branches, making sure the goods are ordered on the correct contract and delivered out to the customer. My role is diverse, I work in an office mostly but also on the trade counter and I also will pop out on deliveries. A lot of the time people come to me for orders with more obscure products as my role requires a deeper knowledge of goods not usually stocked on the shelf. What is your favourite part of your role? Anyone who has been in Plumbing World Wellington knows how busy it is and my role is no exception, you never get bored! Whether it be trying to organise several deliveries at once or trying to find out information on some obscure plumbing product, it’s always something new and the clock is always ticking. What advice do you have for someone who wants to do a similar role to you? Write down everything! A diary is your best friend in plumbing world. In my job I will often get several calls in a row all wanting orders.  Obviously time management comes into this as well so make sure you have a process for deciding what order or quote needs to be processed first. Tell us about your career in Plumbing World: I have been with Plumbing World for four years, I started out as Trade Sales and worked my way up to Sales Coordinator in under two years. I was familiar with the business as my Father runs his own plumbing company in Gisborne. Why do you love working at Plumbing World? Plumbing World has a great team environment, I have worked a few different retail jobs and this is by far the best team I have worked with. Everyone gets a long and works hard. I also like that unlike other jobs where your client base changes from day to day, you get to know your clients in Plumbing World and get to build a good relationship with the account holders.