Peter

Branch Manager Upper Hutt

Tell us about your current role at Plumbing World – what is it that you do and what does your typical day look like? Lead my team and continue to build customer relationships that have been built during my 19 years with Plumbing World. A typical day of a branch manager is to offer customer service to all account holders, retail customers and PWL staff from all branches and supplier representatives. This will ensure a profitable return for those that invest in the business. What is your favourite part of your role? Interaction with people in the business whether they are customers, staff or other.  Also balancing work with a fun approach. What advice do you have for someone who wants to do a similar role to you? Give it a go, but ensure first that you enjoy working with people and finding solutions. Be prepared to balance work with family. Tell us about your career in Plumbing World: I have been with PWL 19 years and started out as a Warehouse manager progressing to Branch Manager after 18 months. Working in a smaller branch I have been able to do the Inventory role, Showroom role and Sales Role. Why do you love working at Plumbing World? NZ owned Co-op. Happy, fun work environment with passionate people who want to make a difference. I have been lucky to have a string of fantastic bosses over the past 10 years which adds to the enjoyment and rewards.