Arbin

Purchasing Officer East Tamaki

Tell us about your current role at Plumbing World – what is it that you do and what does your typical day look like? My day to day job is to make sure we have got enough stock in D.C. for branch orders. Dealing with Branch staff, suppliers and sometimes customers is part of my daily routine. I love working with Branches and going out of my way to help when required. Customer Service is a big part of my role and this includes a variety of different tasks. What is your favourite part of your role? I love it when I am able to help a Branch staff request on our exclusive products. I enjoy dealing with branches on problem solving. However my main focus is to ensure we have got optimum stock in our D.C. What advice do you have for someone who wants to do a similar role to you? It’s an exciting role where you have to deal with both suppliers and customers and get a chance to meet new people. However the most important thing is Product Knowledge. You need product knowledge to provide support to branches. This role is basically “Master of All Trades” in Plumbing. Tell us about your career in Plumbing World: I have been with PWL for approximately 12 years now and this is my only job in New Zealand since I migrated. I enjoyed working in various roles like Store person, Inventory Controller, and Quality Assurance Officer. Why do you love working at Plumbing World? Meeting different people and the PWL culture. Great people with good cooperate spirit and we work here as a family.